Forum: SUGGESTIONS & FEEDBACK: Not getting Alert e-mail's
Not getting Alert e-mail's
Dalrymple said on January 10th, 2010 at 6:56 am
Prior to registering I was using the option of supplying my e-mail address to be notified when a POI Group was updated. I only did that for about a week before deciding to register, and when I registered it was nice to find that POIfriend automatically included all of those POIs in "My POIs", and I have since added a few new ones.
Over the last few days a number of these POI Groups have been updated, but I have not received a single e-mail notifying me of this.
Next to the "Alert" in the top left menu, the e-mail box is checked. I've tried two different e-mail addresses and neither have received e-mails alerting me to an update. In both cases the spam filters are turned off and I've double checked and the spam folders are empty. I had no problem receiving my registration confirmation so I'm guessing the problem is at this end somewhere (this end being with POIfriend).
Any help would be appreciated.
7 replies
MUSHMASON said on January 10th, 2010 at 9:11 am
They migh miss this post. SO send them an e-mail to "feedback@poifriend.com"
Just cut and paste your comments above.
POIfriend said on January 12th, 2010 at 8:55 am
Sorry for the delay. At first glance we don't see a problem with the Alerts, however, we are digging deeper. Will advise.
cdnkitten said on January 12th, 2010 at 12:41 pm
I've noticed this too. Ever since I joined POIfriend, I only receive alerts sporadically. POIfriend must have changed something, as I received two notifications since you posted this question.
Feedback to POIfriend: I'm sending my alerts to Hotmail, and they are going into my inbox (not the junk folder either). Hope that helps.
MUSHMASON said on January 16th, 2010 at 9:59 am
I just got an alert for two groups updated yesterday. It appears to be working, at least, for me.
Dalrymple said on January 17th, 2010 at 7:04 pm
Still nothing
Dalrymple said on January 17th, 2010 at 7:53 pm
Yes mushmason, I entered my email address correctly. If I hadn't I wouldn't have received my registration confirmation, which in my first post I did say I received without a problem.
It's only the update notices I'm not getting, so there's obviously a problem in poifriend's scripts somewhere.
MUSHMASON said on January 17th, 2010 at 9:13 pm
It was just a possibility about the e-mail address. The alerts worked fine for me Saturday. Then I turned them off again.
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